Cookie Policy

Last Updated: February 2025

We use cookies to enhance your experience on our website, analyze site usage, and assist in our marketing efforts. This policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you use our site, improve your browsing experience, and provide relevant content.

Cookies contain information such as your language preference, pages visited, and time spent on the site. They do not contain personal information like your name or email address unless you specifically provide that information through forms or account creation.

We use cookies to:

  • Remember your preferences and settings
  • Understand how visitors use our website
  • Improve website performance and functionality
  • Provide relevant content and advertisements
  • Enable secure login and form submissions

2. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly and cannot be disabled.

Purpose: Enable core website functionality

Examples: Session cookies, security cookies, load balancing

Duration: Session or until browser is closed

Analytics Cookies (Optional)

Help us understand how visitors use our site to improve performance.

Purpose: Anonymous data collection about visitor behavior

Examples: Google Analytics, page views, session duration

Duration: Up to 26 months

Data Shared: Anonymized usage statistics with Google Analytics

Marketing Cookies (Optional)

Track visitors across websites to display relevant advertisements.

Purpose: Personalized advertising and remarketing

Examples: Facebook Pixel, Google Ads, conversion tracking

Duration: Up to 13 months

Data Shared: Pseudonymized identifiers with advertising partners

Preference Cookies (Optional)

Remember your settings and personalize your experience.

Purpose: Store user preferences and settings

Examples: Language selection, region preferences, UI customizations

Duration: Up to 12 months

Data Stored: User preferences and interface settings

3. Manage Your Cookie Preferences

Current Cookie Status

4. Third-Party Cookies and Services

External Services We Use

We may use services from trusted third parties that set their own cookies. These services are subject to their own privacy policies:

  • Google Analytics: Website traffic analysis and user behavior insights
  • Google Ads: Conversion tracking and remarketing campaigns
  • Facebook Pixel: Social media advertising and audience measurement
  • YouTube: Embedded video content may set cookies when played
  • Map Services: Interactive maps and location services

Third-Party Privacy Policies

For detailed information about how these services handle your data, please review their privacy policies:

Opt-Out Options

You can opt out of interest-based advertising from participating companies through industry opt-out pages such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

5. Managing Cookies in Your Browser

Browser Cookie Settings

You can also manage cookies directly through your browser settings. Here's how to access cookie controls in popular browsers:

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Privacy, search, and services → Cookies

Important Note: Disabling all cookies may affect the functionality of our website and prevent you from accessing certain features. We recommend allowing essential cookies while managing optional categories based on your preferences.

6. Mobile Device Cookie Management

For mobile devices, cookie management is typically handled through your browser app settings or device privacy settings:

  • iOS Safari: Settings → Safari → Privacy & Security
  • Android Chrome: Chrome app → Settings → Privacy and Security
  • Samsung Internet: Settings → Privacy and Security → Block cookies

Mobile advertising identifiers can be reset or limited through your device's privacy settings, typically found under "Privacy" or "Ads" in your device settings.

7. Your Rights and Control

Cookie Consent Rights

  • Right to withdraw consent at any time
  • Right to access information about cookies stored
  • Right to object to certain types of cookies
  • Right to request deletion of non-essential cookies
  • Right to data portability for cookie-related personal data

How to Exercise Your Rights

To exercise any of these rights or if you have questions about our cookie practices, please contact our Privacy Team:

Email: [email protected]

Phone: +65 6318 4927

Response Time: Within 48 hours for cookie-related requests

Complaints and Disputes

If you believe we have not handled your cookie preferences appropriately, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore or your local data protection authority.

8. Policy Updates

We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or the cookies we use. Material changes will be communicated through:

  • Updated notice on our website
  • Email notification to registered users
  • Cookie consent banner for new cookie types
  • Updated "Last Modified" date at the top of this policy

We encourage you to review this policy periodically and adjust your cookie preferences as needed.